609-571-8324

811TRAC Utility Management Solutions

Expandable Utilities Infrastructure Management

Utility Specifics:

  • Mark Out Ticket Management
  • Compliance Management
  • Meter Reading
  • Infrastructure Protection
  • Service Installation and Maintenance
  • Customer Inquiry and Concern Management
  • Emergency Management
  • Vendor and Subcontractor Management
  • Facility and GIS Mapping Capabilities
  • Smart Screening Capabilities
  • Sophisticated Work Order Routing/Dispatching
    • Color Coded Geographic Mapping
    • GPS Auto Push includes Live Traffic
    • Territory Sharing Management Capability
    • Ticket and Work Order Visibility Choice
    • Emergency Distance Assignment
    • Fail-Safe Mobile Capability
    • Custom Message Push
    • Dynamic Status Icons
    • Auto Emergency Call Utility
  • GPS With Performance Analytics
    • Auto-Start Function using GPS Clock
    • Job Estimation/Completion Analysis
    • Project Delay Analytics
    • Coordinate and Map Uploading
    • Internal/External GIS Integration
  • Comprehensive Reporting and Analysis
    • Real-Time Work Status and Drive Time
    • Robust Territory Tracking
    • Extensive Personnel Analysis
    • Report Cards
    • Ticket Record Visibility
    • Precise Auditing and Control:
      • Forms Standardization
      • Graphical View
      • Automatic Feedback System
      • Clear Damage Investigations
      • Centralized Call Dispatching Capable
    • Role Specific Dashboard
    • Fail-Safe Mobile Capability
  • Custom Notifications
    • Internal Resource Assignment Change Management
    • Client Scheduling and Work Completion Notifications
    • Free Choice of Contact Technology – SMS, Email, Mobile, Telephone, Fax etc.
  • Dynamic Work Order Assignment
    • On-Demand Field Location Visibility
    • Aerial View
    • Drill-down ticket functionality
    • Automatic Work Flow Routing
    • Dynamic Management Ticket Reassignment
    • After Hours On-Call Scheduling
    • Fail-Safe Mobile Capability
  • Easy To Use Billing and Invoicing
    • Ticket Status Auto-Invoicing
    • Instant Timesheets
    • Fail-Safe Mobile Capability
  • Comprehensive Management
    • Media Upload Function
    • Quality Assurance and Quality Control Documentation
    • Flexible Invoice Accuracy using Work Order Item Specifications
    • Asset Resource Availability and Tracking
    • Personnel Management – Vacation/On-Call Scheduling/Time Sheets etc.
    • Dynamic Due Dates
    • Role Based Views
    • Mobile Capability
  • Remarkable On-Site Productivity
    • Fail Safe Ticket Completion
    • Easy File and Photo Upload and Download
    • Fail-Safe Mobile Capability
    • Fax Function
  • Rugged Technology Platforms
    • Redundant Mirror Implementation
    • Secure Archive Functionality
    • SaaS Based Implementation
    • Mobile and Desktop Implementation
    • Multi-Portal Deployment – Clients and Partners, Management and Field
  • Comprehensive Inventory Capability
    • Robust Inventory Control
    • Project Tracking
    • Department Tracking
    • Depot/Yard Tracking
    • Comprehensive Level Analysis – Received, Utilized, Ordered
    • Integrated Auto-Alarm Threshold Alerts
    • Automatic Billing Integration
  • Estimating Functionality
    • Unit price estimating
    • Sophisticated Proposal Generation System
    • Integration with Intuit QuickBooks Proposals
  • Mobile Mapping
    • Survey Shot Capability
    • Multi-Media Notation capability
    • Automatic Translation of Service Work to GIS Mapping Tool
    • Sub-meter accuracy
  • Contract and Warranty Management

Benefits

  • Reduced Fuel Consumption
  • Reduce Vehicle Wear and Tear
  • Maximize Field Transparency
  • Better Efficiencies Design and Implementation
  • Deploy Single Visit Success
  • Higher Effectiveness Rate
  • Simplify Content and Process Complexity
  • Maximize Client Satisfaction
  • High Utilization Capabilities
  • Increase Time Productivity
  • Grow ROI
  • Minimize Idling
  • Magnify Productivity
  • Reduce Invoice Errors
  • Lower Fulfillment Costs
  • Increase Project Visibility
  • Strengthen Client Relations
  • Lessen SLA Commitment Violations
  • Minimize Operational Costs
  • Empower Partners, Clients, Management and Personnel
  • Improve Service Delivery
  • Greater Business Analysis
  • Dynamically Guide Workflows
  • Real-Time Reporting
  • Decrease Windshield Time
  • Expand Utilization Rates
  • Leverage Operations
  • Eliminate Site Visit Redundancy

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